At Teslovix, we strive to provide a secure and seamless shopping experience for the global Tesla and Starlink community. To ensure your financial information is protected, we utilize industry-leading encryption and partner with world-class payment processors.

1. Accepted Payment Methods

We accept a wide range of payment options to accommodate our international customers:

Credit/Debit Cards: American express,Master,Visa,JCB,Discover,Diners Club,Maestro,Union pay,Gcash,Shopee pay,Venmo,Dana and Kakao pay.

Digital Wallets: Apple Pay, Google Pay.

PayPal: You can pay via your PayPal balance or linked bank account/credit card.

Local Payment Methods (via Airwallex): Through our partnership with Airwallex, we support various local payment methods and real-time bank transfers in multiple regions to make your checkout more convenient.

All transactions are processed in USD (U.S. Dollars). If your local currency is different, your bank or card issuer will apply the prevailing exchange rate at the time of the transaction.

2. Payment Security & PCI Compliance

Your security is our top priority.

SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt all personal and financial data transmitted during the checkout process.

PCI DSS Compliance: Teslovix is compliant with the Payment Card Industry Data Security Standard (PCI DSS). We do not store your full credit card information on our servers; all sensitive data is handled directly by our certified payment gateways (such as Stripe or PayPal).

3. Order Verification

To prevent fraud and protect our customers, all orders are subject to a verification process.

Please ensure that your billing address matches the information on file with your financial institution.

If a transaction is flagged as high-risk by our system, our support team may contact you for additional verification before the order is processed. We reserve the right to cancel any order that does not pass our security checks.

4. Payment Failures

If your payment is declined, please check the following:

Verify your card details (number, expiry date, and CVV).

Ensure you have sufficient funds or haven't exceeded your daily limit.

Check if your bank has blocked international transactions. If the issue persists, we recommend trying a different payment method or contacting your bank.

5. Contact Information

For any questions regarding payments or billing, please reach out to our finance team:

Email: teslovix@gmail.com

Phone: +86 13326617565